Fee Disclosure

Reservations

Reservations can be made online or by calling our toll free number 800-896-4606 or directly at 508-240-6535. We require a MasterCard or Visa to reserve a rental property. However, we won’t actually charge your card until you have received your lease agreement.

Fees & Payments

After making a reservation a lease agreement will be mailed to you. The signed lease along with a 50% deposit plus a processing fee of $50.00, a cleaning fee of $115.00 if fee is not waived (processing fee is $95.00), and a Security Assurance Fee of $55.00 is due within 10 days after your reservation is made. You can pay by personal check, money order or by the credit card you used at time of booking. The remaining 50% of rental amount is due May 1st. Reservations made after May 1st will require full payment at time of reservation on a MasterCard or Visa. We’re sorry we do not accept American Express or Discover. There is a $45.00 fee to change your reservation, after receiving your signed contract back in the office.

Security Deposits/Security Assurance Fee

We no longer have individual security deposits for each property. Instead, we have instituted a $55 Security Assurance Fee (SAF) which will be charged with your rental. This is a nonrefundable mandatory fee, and protects you much the same way an insurance policy would. This plan protects you from damage expenses which result from an accident within the unit due to your inadvertent acts or omissions. The Security Assurance Fee(SAF) plan does not cover negligent or willful and wanton conduct. For a full description of the plan, please view the Security Assurance Fee for Description of Coverage detailing full terms and conditions that apply. Click here for details You must notify CapeCodRentals.com of any damage or theft to the unit during your occupancy, or this plan is void.

Cleaning Fee
Unlike many other companies, we do not include the cost of cleaning in the rental rate. Instead, we charge a separate cleaning fee and we send our cleaners in after your stay in the rental. This ensures that the property is thoroughly sanitized for the next tenants. Please note that it is still your responsibility to leave the property completely picked-up and broom clean. Kindly remember that if the cleaners have to take time picking up after you, the next family coming into the property may be inconvenienced, and we reserve the right to apply additional charges if your rental property requires extraordinary cleaning after your stay.

Cancellation Policy

You must notify CapeCodRentals.com in writing, or by phone of a reservation cancellation. If the reservation agent has received cancellation and unit is re-rented for entire canceled reservation period at no loss to Owner, Tenants payments will be refunded less a cancellation fee equal to 25% of the rental rate. If unit is not re-rented for entire canceled reservation period, all Tenant payments are forfeited. We strongly recommend that you purchase our Travel Insurance, which protects you both before and during your stay on Cape Cod. Click here for details